Effective Date: 20-07-2026
Last Updated: 26-07-2026

Privacy Policy – Arivon Works

Arivon Works (“Arivon Works”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our website visitors, clients, prospective customers, business partners, vendors, job applicants, and users of our services.

Arivon Works is a business unit of Pushkarini Energy Private Limited and provides software development, technology consulting, cloud solutions, artificial intelligence solutions, digital transformation services, product engineering, and related IT services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, communicate with us, or use our products and services.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Personal Information

This may include:

Full name
Company or organisation name
Job title
Email address
Mobile or telephone number
Business address
Billing address
Payment information (where applicable)
Country and region
Profile photographs (if voluntarily provided)

Technical Information

We automatically collect certain technical information including:

IP address
Browser type
Device type
Operating system
Language preferences
Date and time of visits
Pages visited
Referring websites
Session duration
Device identifiers
Cookies and similar technologies

Communication Information

When you contact us, we may collect:

Emails
Chat conversations
Contact forms
Customer support requests
Meeting notes
Call recordings where legally permitted

Recruitment Information

When applying for employment or internships, we may collect:

2. How We Collect Information

Information may be collected when you:

Visit our website
Fill out enquiry forms
Contact us via email or telephone
Subscribe to newsletters
Request quotations
Register for webinars or events
Apply for jobs or internships
Purchase our products or services
Enter into contracts with us
Interact through social media
Use our client portals or software applications

3. Purpose of Processing Personal Information

We process personal information to:

Provide our services
Deliver software solutions
Manage customer relationships
Respond to enquiries
Process contracts
Generate quotations and invoices
Deliver customer support
Improve our products
Personalise user experiences
Maintain security
Prevent fraud
Conduct analytics
Comply with legal obligations
Recruit employees and interns
Manage vendors and suppliers
Send service notifications
Send marketing communications where permitted

4. Legal Basis for Processing

Where applicable under relevant privacy laws, we process information based on:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Protection of vital interests
Public interest where required by law

5. Cookies and Tracking Technologies

Our website may use:

Essential Cookies
Performance Cookies
Analytics Cookies
Functional Cookies
Preference Cookies
Security Cookies

Cookies help us:

Improve website functionality
Analyse website traffic
Enhance user experience
Remember preferences
Detect fraudulent activity

You may disable cookies through your browser settings; however, certain features may not function correctly.

6. Third-Party Services

We may use trusted third-party providers including:

Cloud hosting providers
Email service providers
Payment processors
Analytics providers
CRM platforms
Customer support platforms
Marketing platforms
Video conferencing services
Recruitment platforms

Each third party processes information in accordance with its own privacy practices and applicable laws.

7. Information Sharing

We do not sell your personal information.

We may disclose information to:

Employees on a need-to-know basis
Authorised contractors
Service providers
Business partners
Auditors
Financial institutions
Legal advisers
Government authorities where legally required
Courts and law enforcement agencies

Information may also be disclosed during mergers, acquisitions, restructuring, financing, or sale of business assets.

8. International Data Transfers

Your information may be processed or stored in countries other than your country of residence where our infrastructure or service providers operate.

Where required, we implement appropriate safeguards to protect transferred personal information.

We employ appropriate administrative, organisational, and technical safeguards including:

Encryption where appropriate
Secure cloud infrastructure
Firewalls
Access controls
Multi-factor authentication
Secure development practices
Regular vulnerability assessments
Employee confidentiality obligations
Security monitoring
Backup and disaster recovery procedures

While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Fulfil contractual obligations
Meet legal requirements
Resolve disputes
Enforce agreements
Maintain legitimate business records

When information is no longer required, it is securely deleted, anonymised, or destroyed.

11. Your Privacy Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Update incomplete information
Request deletion
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge complaints with the relevant authority

Requests may be subject to identity verification and legal limitations.

12. Children’s Privacy

Our website and services are not directed towards children under the age required by applicable law.

We do not knowingly collect personal information from children without appropriate legal authorisation.

If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.

13. Marketing Communications

We may send updates regarding:

Products
Services
Events
Newsletters
Promotions
Industry insights

You may unsubscribe at any time by using the unsubscribe option in our communications or by contacting us directly.

14. Artificial Intelligence Services

Certain products or services offered by Arivon Works may incorporate artificial intelligence, machine learning, or automated decision-support technologies.

Where AI-enabled features are provided, we endeavour to:

Process information responsibly
Minimise unnecessary personal data
Monitor system performance
Improve model quality using lawful methods
Implement appropriate safeguards for sensitive information

Users remain responsible for ensuring that any information submitted to AI-enabled services is lawful and appropriate.

15. Intellectual Property

All software, content, documentation, graphics, branding, source code, designs, logos, trademarks, and materials available through Arivon Works remain the intellectual property of Arivon Works, Pushkarini Energy Private Limited, or their respective licensors unless otherwise stated.

16. External Links

Our website may contain links to external websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

Users are encouraged to review the privacy policies of those websites separately.

17. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Material changes will be published on our website together with the revised effective date.

Continued use of our website or services after such changes constitutes acceptance of the updated Privacy Policy.

18. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Privacy Officer
Arivon Works
A Business Unit of Pushkarini Energy Private Limited

Email: contact@arivonworks.com
Website: https://www.arivonworks.com

19. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of India.

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India.

20. Consent

By accessing our website, submitting information, communicating with us, or using our products and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, processing, storage, and use of your information in accordance with this Privacy Policy and applicable laws.